Since late Friday, PG&E emergency crews have and continue to restore customers safely and as quickly as possible across our service area in response to the strong winter storm that hit much of California. Since the start of the storm, PG&E has restored service to more than 257,000 customers.
As of 4 p.m. today, we have approximately 3,000 customers without power in the Sierra region—primarily in El Dorado and Placer counties—due to heavy rain, snow and strong winds; winds reached upwards of 70 mph in higher terrains, and Echo Summit saw 45” of snow as of Sunday.
Many roads--such as Hwy 50 and I-80—are closed due to snow, downed trees, debris and other weather-related circumstance. As a result, PG&E crews are unable to gain access to assess damage and make repairs. We currently do not have an estimated restoration time for these customers, whose outages are likely to continue overnight and into tomorrow, Monday, December 12.
We are working with the agencies to gain access to begin our assessments and repair infrastructure. Tomorrow, PG&E plans to use aerial units for patrols of powerlines where we haven’t gained access.
In the meantime, we have sent automated calls to those customers, providing an update on the extended power outage impacting their community. We will continue to update the estimated restoration time as crews assess the damage and make repairs.
We ask that customers be mindful of possible downed power lines. If you see a downed line, assume it is energized and extremely dangerous. Do not touch or try to move the line and keep children and animals away. Report downed power lines immediately by calling 911. You can report and view outage information at pge.com/outages or by calling PG&E at 1-800-743-5002.
As of 4 p.m. today, we have approximately 3,000 customers without power in the Sierra region—primarily in El Dorado and Placer counties—due to heavy rain, snow and strong winds; winds reached upwards of 70 mph in higher terrains, and Echo Summit saw 45” of snow as of Sunday.
Many roads--such as Hwy 50 and I-80—are closed due to snow, downed trees, debris and other weather-related circumstance. As a result, PG&E crews are unable to gain access to assess damage and make repairs. We currently do not have an estimated restoration time for these customers, whose outages are likely to continue overnight and into tomorrow, Monday, December 12.
We are working with the agencies to gain access to begin our assessments and repair infrastructure. Tomorrow, PG&E plans to use aerial units for patrols of powerlines where we haven’t gained access.
In the meantime, we have sent automated calls to those customers, providing an update on the extended power outage impacting their community. We will continue to update the estimated restoration time as crews assess the damage and make repairs.
We ask that customers be mindful of possible downed power lines. If you see a downed line, assume it is energized and extremely dangerous. Do not touch or try to move the line and keep children and animals away. Report downed power lines immediately by calling 911. You can report and view outage information at pge.com/outages or by calling PG&E at 1-800-743-5002.
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