(Tahoe/Truckee, Calif.) – At Tahoe Forest Health System, we have recently received multiple reports of scammers impersonating our employees and attempting to obtain personal information from patients. Our security staff has investigated the matter and can attest there has been no breach or unauthorized access to data within our healthcare system’s technical infrastructure. We are actively monitoring these activities and working closely with state, federal, and cybersecurity experts.
While we cannot pinpoint the exact source of these incidents, it is possible that patients may have been compromised through phishing emails, third-party data breaches unrelated to data stored at Tahoe Forest, or other means. Given the rising number of cyber threats in healthcare and beyond, we expect that such incidents may continue. Should we become aware of any breach within our systems, we will notify patients immediately.
If you suspect you’ve been contacted by a scammer, here are some steps you can take:
- Be vigilant: Trust your gut – if something feels off, it probably is.
- Hang up immediately: If you suspect the call is a scam, hang up right away.
- Report the incident: Contact Tahoe Forest Health System to report the suspicious call at (530) 582-6667 or via email at [email protected]. This helps us track such activities.
- Verify the caller: If you’re unsure about the legitimacy of the call, hang up and call our Tahoe Forest Financial Customer Service team at (530) 582-3598.
- Monitor your accounts: Keep an eye on your bank and credit card statements for any unauthorized transactions.
- Report to authorities: You can report the scam to the Federal Trade Commission (FTC) at ReportFraud.ftc.gov or call 1-877-FTC-HELP.
You can trust that your safety and the security of your information is our top priority.
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About Tahoe Forest Health System
Tahoe Forest Health System, which includes Tahoe Forest Hospital in Truckee, CA, and Incline Village Community Hospital in Incline Village, NV, offers 24-hour emergency care, a Level III trauma center, three urgent care clinics, and primary and specialty care clinics throughout Truckee and North Lake Tahoe, including Tahoe Forest Orthopedics & Sports Medicine, the Gene Upshaw Memorial Tahoe Forest Cancer Center, and the Joseph Family Center for Women and Newborn Care. With a strong focus on high-quality patient care, community collaboration, clinical excellence, and technical innovation, Tahoe Forest Health System strives to be the health system of choice in our region and the best mountain health system in the nation. For a complete list of physician specialties and services, visit www.tfhd.com.
